How to find the serial number on a OtterBox. Location and models.

Location of the serial number

The serial number is located on the hard back piece of the case. It has a white background with a 11 character / numeric code. It is in different places, depending on the model.

otterbox serial number locationserial number otterbox location
My case does not have a serial number, or I can’t find it

OtterBox has only recently started using serial numbers. The vast majority of cases will not have one. Out of all the cases we used for our OtterBox counterfeit guide, only the Samsung Galaxy S5, and Note 4, and some iPhone 6 cases have the serial number. Older Apple models do not have a number, either do BlackBerrys and older Samsung models.

How to check your serial

There is really no need. I have not seen a single counterfeit OtterBox that uses a serial number. I am sure they will start to once OtterBox has made the serial number common on their cases. If you think your case is counterfeit, check out our guide on how to tell if your OtterBox is counterfeit or not.

If you still want to check the serial number, here is the link to OtterBox’s website. However at the time of this post, the program returns any entry as true.



  1. Clip flew apart, I think iv found all the pices but one of the ears that hold hinge pin is broken. This is a camo box and doesn’t have a serial number.its not but a couple months old and the strong clip is Y I chose this product.

  2. Just bought my otterbox glass screen protector for my sumgsung s7edge I did not drop it nothing fell on it and I woke up with the corner of it crocked it’s not even a week old


Please enter your comment!
Please enter your name here