There are many ways to tell if your OtterBox is a knockoff or a genuine case. Counterfeiters are getting better and better each year when it comes to making fake copies, but they do leave a couple signs of their work. If you find a flaw as detailed below, you have a counterfeit case and you should get your money back.
Method 1: Check to see if your case has a serial number or not.
Now not all OtterBox cases have a serial number. Actually very few do. The serial number is a 11 digit alpha/numeric code on a white background. If you see a serial number, your case is real. Counterfeiters have not copied the serial number yet.
Method 2: Scan the QR code.
The code is located on the front of the packaging. Around 25% of counterfeits will match it perfect. The vast majority will have the wrong QR code. Scan it and see where it goes. If it goes to a different model, you likely have a counterfeit.
Method 3: Check the Otter logo for a known counterfeit defect.
Fake OtterBox cases sometimes have a darker Otter shade. Almost every single counterfeit case I got has fixed this, but current counterfeits in circulation may still have this flaw. Take notice of the image below. See how the real one on the top has a much lighter shade. The fake one makes it look like the Otter fell in oil or something.
At the bottom of the retail packaging there is a barcode and a UPC code. Enter the numbers online and see what comes up. Just like the QR code, many counterfeits do not have the right UPC.
Method 5: Check our detailed counterfeit or real page for your model.
The methods above usually work. If you still cannot tell if your case is real or fake, check out our page here, were we have a detailed look at each phone model for Samsung, Apple and other manufacturers.