How to tell if counterfeit: OtterBox Commuter for iPhone 4 & 4s

UPC: 660543011866

Counterfeits look so much like the real thing, there are only a few details that are different.

The front of the packaging.

The color bar is a different color then the real one. The Otter logo may be different.

otterbox commuter iphone 4 4s real counterfeit retail packaging front

The colors are so close it is hard to tell. Defenders use a green bar and is easier to tell, but the shades of grey on a Commuter are a little harder to see.

Check out the QR Code too. Fakes usually have the wrong code. Scan it and see where it goes. It if goes to the wrong product, it is fake.

The design of the logo used to be different, but new counterfeit designs have it the same as the real one. However some fake ones still show a darker counterfeit logo:

otterbox logo real fake counterfeit
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There are two ways to check at the bottom for authenticity.  However the bottom only works sometimes.  I have a had a few fake cases that matched the font 100% and the barcode matched the real UPC.

But most fakes did not do that. If you think you have a fake one, enter the UPC code online and see what product it matches.

The real cases do not have bold font on the right side:

otterbox commuter iphone 4 4s real counterfeit retail packaging bottom

The front of the silicon cover shows a difference. Notice on the fake one, there is no border around the factory time stamp.

otterbox commuter iphone 4 4s real counterfeit case back silicon

Now on the front of the case, there is a difference.

otterbox commuter iphone 4 4s real counterfeit case back

On the real case, the logo can be seen from the back, and the factory time stamp is aligned right.

otterbox commuter iphone 4 4s real counterfeit case back a

Now here is the fake one. Notice it has no logo that can be seen and the factory box is not aligned right:

otterbox commuter iphone 4 4s real counterfeit case back b

 

Even on black cases you should see some of the logo.

Conclusion: 

If your OtterBox matches any of the counterfeit signs here, it is fake. Counterfeits will show at least one flaw.

Still not able to tell if your case is real or not? Leave a comment and I try to help you.

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Common mistakes:

1.) Real OtterBoxs do not show flaws and counterfeits do. 

I have had many brand new, non-counterfeited cases show major flaws to the design. I have also had many fake cases with perfect design.

2.) You can tell by how dark the Otter appears underneath the logo. 

All new counterfeits that I have gotten in late 2014 and eary 2015 have fixed this. Now fake ones match the design perfectly.

3.) Counterfeit cases do not have a serial and real ones do.

That is halfway true. I have not seen a single counterfeit OtterBox that has a serial number. The thing is the vast majority of real OtterBoxs do not have one either. We have over 50 different OtterBox models. Only Samsung’s Note 4 and Galaxy S5 have serial numbers. The iPhone 6 plus sometimes has a serial. So if your case does have a 11 character serial, it is real. Once I see counterfeits having them, I will update this note.

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