How to tell if counterfeit: OtterBox Commuter for iPhone 5c

UPC: 660543025825

Counterfeits look so much like the real thing, there are only a few details that are different.

The front of the packaging.

 There is only one difference and that is the color bar. The two colors are circled.

otterbox commuter iphone 5c real counterfeit retail packaging front

The colors are so close it is hard to tell. Defenders use a green bar and is easier to tell, but the shades of grey on a Commuter are a little harder to see.

Check out the QR Code too. Fakes usually have the wrong code. Scan it and see where it goes. It if goes to the wrong product, it is fake.

The design of the logo used to be different, but new counterfeit designs have it the same as the real one. However some fake ones still show a darker counterfeit logo:

otterbox logo real fake counterfeit
There are two ways to check at the bottom for authenticity.  However the bottom only works sometimes.  I have a had a few fake cases that matched the font 100% and the barcode matched the real UPC.

But most fakes do not do that. If you think you have a fake one, enter the UPC code online and see what product it matches.

While most counterfeits will have bold font, this one does not. However the packaging is different and was meant for a Real Tree case.

otterbox commuter iphone 5c real counterfeit retail packaging bottom

This is what bold font looks like:

OtterBox Defender for iPad Mini retina counterfeit real retail packaging bottom

Now to the front. There is one sign of a counterfeit. The made in section on the fake one is less indented in the case

Notice how far the text on the real one goes down:

otterbox commuter iphone 5c real counterfeit front logo

Now the fake one.

otterbox commuter iphone 5c real counterfeit front logo a

Disregard the damage to the case on the fake one. I have many fake ones that look really nice there. But they never have their font as sharp and as deep in the case as the real one.

What country it is made in does not matter. OtterBox’s will have either Mexico, China, or the USA on there.



If your OtterBox matches any of the counterfeit signs here, it is fake. Counterfeits will show at least one flaw.

Still not able to tell if your case is real or not? Leave a comment and I try to help you.


Common mistakes:

1.) Real OtterBoxs do not show flaws and counterfeits do. 

I have had many brand new, non-counterfeited cases show major flaws to the design. I have also had many fake cases with perfect design.

2.) You can tell by how dark the Otter appears underneath the logo. 

All new counterfeits that I have gotten in late 2014 and eary 2015 have fixed this. Now fake ones match the design perfectly.

3.) Counterfeit cases do not have a serial and real ones do.

That is halfway true. I have not seen a single counterfeit OtterBox that has a serial number. The thing is the vast majority of real OtterBoxs do not have one either. We have over 50 different OtterBox models. Only Samsung’s Note 4 and Galaxy S5 have serial numbers. The iPhone 6 plus sometimes has a serial. So if your case does have a 11 character serial, it is real. Once I see counterfeits having them, I will update this note.




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