How to tell if counterfeit: OtterBox Defender for iPhone 5 & 5s

UPC: 660543027249

Counterfeits look so much like the real thing, there are only a few details that are different.

The front of the packaging.

The color bar that is a different color then the real one. The Otter logo may be different. Also notice the font difference.

otterbox defender iphone 5 5s counterfeit real retail packaging front

 

Close up of the Otter Logo:

otterbox logo real fake counterfeit
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Close up of the color bar:

otterbox defender color bar

Close up of the font size:

otterbox defender iphone 5 5s counterfeit real retail packaging front closeup

Check out the QR Code too. Fakes usually have the wrong code. Scan it and see where it goes. It if goes to the wrong product, it is fake.

 

Now on the case, there is a clear difference. Notice on the real case, there is a plaster like background pattern, while the fake one does not have a background pattern.

otterbox defender iphone 5 5s counterfeit real case front a

Close up of pattern:

ipad 4th 2 counterfeit real case front pattern

Now here is the fake one:

otterbox defender iphone 5 5s counterfeit real case front

Conclusion: 

If your OtterBox matches any of the counterfeit signs here, it is fake. Counterfeits will show at least one flaw.

Still not able to tell if your case is real or not? Leave a comment and I try to help you.

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Common mistakes:

1.) Real OtterBoxs do not show flaws and counterfeits do. 

I have had many brand new, non-counterfeited cases show major flaws to the design. I have also had many fake cases with perfect design.

2.) You can tell by how dark the Otter appears underneath the logo. 

All new counterfeits that I have gotten in late 2014 and eary 2015 have fixed this. Now fake ones match the design perfectly.

3.) Counterfeit cases do not have a serial and real ones do.

That is halfway true. I have not seen a single counterfeit OtterBox that has a serial number. The thing is the vast majority of real OtterBoxs do not have one either. We have over 50 different OtterBox models. Only Samsung’s Note 4 and Galaxy S5 have serial numbers. The iPhone 6 plus sometimes has a serial. So if your case does have a 11 character serial, it is real. Once I see counterfeits having them, I will update this note.

 

8 COMMENTS

  1. Thanks for this helpful article. I recently purchased a Defender case on the secondary market and only having owned (genuine) Commuter cases was unsure of its authenticity. Honestly it’s been too much of headache to save a couple bucks and I’ve learned my lesson.

  2. Twice purchased a Defender for a 5s in the “Hornet” color scheme. It appears that both were fake. In both instances the normally tacky feel to the outer slip case was nonexistent. On the first, the phone did not fit snugly in the shell and the second was filthy.

    Both were from third party vendors, but fulfilled by Amazon. Ended up ordering the basic black version, sold and fulfilled by Amazon. We’ll see how that goes.

  3. Thank you for this information. We too purchased from amazon simply because amazon (at least we thought were known for legitimate, authentic products). I have learned apparently not as we have 2 in fact that are definitely not real. And purchased through amazon. Sadly, nothing can be done about it I assume.

  4. Thanks for a great site – with very, very important information!
    I’m thinking about ordering an Otterbox Defender for my iPhone SE through eBay UK, but I become suspicious when I see that the seller is offering that case in various colors (which are not available via the official Otterbox.co.uk store). So, can you tell mel if the following cases are counterfeit Defenders?:

    http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=262571258122#ht_810wt_1378

    • Thank you David for the feedback.

      I checked out the link and I can tell you that is 100% counterfeit. From the pictures, the way it is posted, the sales page, price, the feedback even has someone saying they got a fake one.

  5. At the beginning of July I lost/ or it was stolen , my original iPhone 5 with my Peoney OtterBox Defender:( my loving husband got me an iPhone 5 replacement , ( as we were waiting for the seven to come out ). He ordered me a case off Amazon , I didn’t even consider it being fake, however the colour was ridiculously hot pink which I thought was odd . Now I’m noticing that the colour portion doesn’t fit snug around the insert frame 🙁 I haven’t yet opened my phone to check the inner authenticity . I fear I’ve been duped 🙁 buyer beware I’ve also learned my lesson. OtterBox I can attest is a superior product . If I wasn’t a professional screen cracker and I can afford to purchase another one I would definitely get in this thing off my phone just on principle alone.

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